FAQ – H2

Q: What payment methods do you accept?

We currently accept Cash on Delivery (COD) only. You can pay in cash when your order is delivered to your doorstep.

Q: Do you offer refunds or returns?

We do not offer refunds or returns unless the product arrives damaged, broken, or incorrect . Please inspect your order upon delivery and contact us immediately if there's an issue.

Q: Where do you deliver?

We deliver across all areas in Lebanon . Delivery fees and times may vary depending on your location.

Discover our expertly crafted serums designed to enhance your natural beauty Gentle on skin, powerful in performance.

What payment methods do you accept?

We currently accept Cash on Delivery (COD) only. You can pay in cash when your order is delivered to your doorstep.

Do you offer refunds or returns?

We do not offer refunds or returns unless the product arrives damaged, broken, or incorrect. Please inspect your order upon delivery and contact us immediately if there's an issue.

How can I place an order?

Simply browse our website, add your favorite products to the cart, and proceed to checkout. Fill in your delivery details, and you’re done! No upfront payment needed.

Where do you deliver?

We deliver across all areas in Lebanon. Delivery fees and times may vary depending on your location.

How long does delivery take?

Delivery usually takes 1 to 3 business days, depending on your location. We’ll contact you to confirm the delivery details once your order is placed.

What should I do if I receive a damaged product?

If your item arrives broken or defective, please contact us within 24 hours of receiving it. We’ll replace it as soon as possible. Just make sure to provide a photo of the damaged product.

Can I cancel my order after placing it?

If you need to cancel, please contact us before your order is shipped. Once it's out for delivery, cancellation is no longer possible.

Are your products authentic and safe?

Absolutely! All our skincare products are 100% authentic, carefully sourced, and safe for use. We prioritize quality and your skin’s health above all.