📄 Terms & Conditions – H2 Cosmetics

Welcome to H2 Cosmetics! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.

1. Overview

These Terms govern your use of our website and the purchase of our products. H2 reserves the right to modify or update these Terms at any time without prior notice.

2. Ordering & Payment

• All orders are processed through our website.

• We offer Cash on Delivery (COD) as our sole payment method.

• Prices are listed in [insert currency] and may be updated at any time.

• Once an order is confirmed, it cannot be modified or edited.

3. Shipping & Delivery

• We deliver throughout Lebanon.

• Orders are typically delivered within 1 to 3 business days, depending on your location.

• Delivery fees may vary and will be shown at checkout.

• A confirmation call or message may be sent prior to delivery.

4. Returns & Refund Policy

• We do not offer refunds or returns unless the product is:

  • Broken

  • Damaged

  • Incorrect

• If you receive a damaged or wrong item, please contact us within 24 hours of receiving your order. Provide a photo as proof.

• Products must be unused and in their original condition to qualify for a replacement.

5. Product Information

• We strive to ensure all product descriptions and images are accurate.

• However, there may be slight variations due to packaging changes or lighting during photography.

• All skincare products are for external use only and should be used as directed.

6. User Responsibilities

By using our website, you agree:

• Not to misuse the site or submit false information.

• To provide accurate delivery and contact details.

• To accept and pay for the products ordered upon delivery.

7. Intellectual Property

All content on this website, including logos, product names, descriptions, and images, is the property of H2 and may not be copied, used, or reproduced without permission.

8. Limitation of Liability

H2 is not liable for:

• Any allergic reactions or skin issues resulting from misuse of products.

• Delays caused by unforeseen circumstances such as weather, strikes, or courier issues.

Please consult a dermatologist if you have sensitive skin or are unsure about a product.

9. Contact Us

For questions or concerns about these Terms, please contact us:

📧 Email: info@h2cosmetics.com
📍 Address: H2 Cosmetics, Beirut, Lebanon